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Does AI actually help students learn? A recent experiment in a high school provides a cautionary tale.
Researchers at the University of Pennsylvania found that Turkish high school students who had access to ChatGPT while doing practice math problems did worse on a math test compared with students who didn't have access to ChatGPT. Those with ChatGPT solved 48 percent more of the practice problems correctly, but they ultimately scored 17 percent worse on a test of the topic that the students were learning.
A third group of students had access to a revised version of ChatGPT that functioned more like a tutor. This chatbot was programmed to provide hints without directly divulging the answer. The students who used it did spectacularly better on the practice problems, solving 127 percent more of them correctly compared with students who did their practice work without any high-tech aids. But on a test afterwards, these AI-tutored students did no better. Students who just did their practice problems the old fashioned way — on their own — matched their test scores.
The researchers titled their paper, "Generative AI Can Harm Learning," to make clear to parents and educators that the current crop of freely available AI chatbots can "substantially inhibit learning." Even a fine-tuned version of ChatGPT designed to mimic a tutor doesn't necessarily help.
The researchers believe the problem is that students are using the chatbot as a "crutch." When they analyzed the questions that students typed into ChatGPT, students often simply asked for the answer. Students were not building the skills that come from solving the problems themselves.
ChatGPT's errors also may have been a contributing factor. The chatbot only answered the math problems correctly half of the time. Its arithmetic computations were wrong 8 percent of the time, but the bigger problem was that its step-by-step approach for how to solve a problem was wrong 42 percent of the time. The tutoring version of ChatGPT was directly fed the correct solutions and these errors were minimized.