Summary

• Microsoft says it is deeply sorry for a global service outage that has disrupted millions of users, saying it is "not related to cyber or AI/agents" and was introduced during an "earlier network capacity upgrade"

• It says it is seeing "broad recovery and stability" across its services after the outage which left Teams, Outlook and AI software Copilot inaccessible in at least 70 countries - here's a timeline of how it unfolded

• Among those affected have been governments, businesses and personal users - the UK cyber minister says the outage has been "inconvenient and disruptive" with "limited" reports of impact on frontline service delivery

• South African winemaker Peter Pentz tells us communication with exporters has been brought "to a standstill". Meanwhile, a group in London say they left the office because if emails weren't working "it was time to go to the pub"

Microsoft has apologised for a global outage that left millions of users unable to access emails, it's Teams messaging app or its AI assistant, Co-Pilot - which were inaccessible in at least 70 countries.

The US tech giant blamed a "technical issue not related to cyber or AI/agents" for the problem, saying it was introduced during an "earlier network capacity upgrade".